Conversational AI for Optimized Customer and Employee Experiences
Kore.ai is an Artificial Intelligence (AI) platform that provides conversational solutions for businesses. It enables user interaction with various applications through chat, with the ability to understand the intent behind questions (intent recognition) and execute system functions to provide accurate answers to users. Kore.ai allows integration with internal and external systems to deliver a seamless and beneficial conversational experience for users.
Kore.ai is the perfect solution for Customer Experience teams looking to automate self-service, speed up transactions, and create personalized experiences. Additionally, Kore. ai supports Employee Experience teams by providing 24/7 help desk support, efficient onboarding guidance, and comprehensive knowledge management.
Enhance efficiency and satisfaction with Kore.ai!
Ease of Interaction
Better User
Experience
Increased Productivity
Business Process
Optimization
Flexible Integration
Scalability
MAIN FEATURES
Kore.ai: XO Platform Services
XO is a flexible solution that integrates with the technology and applications of your choice, without being limited by cloud or language models. With XO, you get the platform management services you need, tailored to your business requirements.
Integrations
Enhance efficiency and collaboration
Easily integrate and transfer data across diverse applications and systems with custom and pre-built connectors within the XO Platform.
Insights AI
Use real-time data to optimize performance
XO’s Analytics & Insights tools provide detailed dashboards to analyze real-time data generated by the virtual assistant during interactions.
Omnichannel
45+ voice and digital channels
Natively support enterprise and social messaging apps with pre-built integrations to MS Teams, Slack, WhatsApp, as well as SMS and email.
Multilingual
Engage customers in 135+ languages
Train your virtual assistant in one language and our auto-language detection and auto-translation handles the rest.
Life Cycle Management
Ensure outstanding experiences every time
End-to-end bot life cycle management tools to design, build, train, test, deploy and maintain.
Security and Compliance
Enterprise-grade security and compliance
Provide top-tier security, employing highly secure protocols and enterprise-level encryption to safeguard against vulnerabilities.
Scalability and Flexibility
Enterprise-grade scalability potential
Create AI solutions that are not just powerful but also scalable.
Deployment
Tailored deployment solutions
Versatile, enterprise-grade deployment options, ensuring performance, security, and scalability that align with your unique requirements.
Conversational AI for Optimized Customer and Employee Experiences
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